Shipping Policy

At Explore & Roam, we strive to provide you with a seamless shopping experience. Please take a moment to review our shipping policy for important information regarding order processing, shipping rates, and delivery estimates.

Order Processing

Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Shipment Notification: You will receive a notification when your order has shipped. We prioritize efficient order processing to get your items to you as quickly as possible.

Domestic Shipping (USA and Europe)

We offer free shipping for all orders within the USA and Europe.

USA Shipping: Estimated delivery time is typically within 7 days from the date of shipment.
Europe Shipping: Estimated delivery time is typically within 15 days from the date of shipment.

International Shipping

For customers outside of the USA and Europe, we offer international shipping to various destinations. Shipping rates, delivery times, and availability may vary depending on your location. We aim to provide the best possible service to our international customers.

Customs and Duties

Import Charges: International orders may be subject to import duties and taxes (including VAT) in the destination country.
Customer Responsibility: These charges are incurred once the shipment reaches your country and are the responsibility of the customer.
Recommendation: We recommend checking with your local customs office for more information on import regulations.

Explore & Roam is not responsible for these charges.

Order Tracking

Tracking Information: Once your order has shipped, you will receive an email notification from us, including a tracking number.
Availability: Please allow up to 48 hours for the tracking information to become available.
Assistance: If you have any questions or concerns about the status of your order, please feel free to contact us at contact@explrm.com. We are here to assist you.

Shipping to P.O. Boxes

Accommodation: We do our best to accommodate shipping to P.O. boxes; however, some carriers may have limitations.
Special Requirements: If you have specific requirements for P.O. box delivery, please contact our customer support for assistance.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Explore & Roam
JAMES A. BATENCHUK, LLC
128 Sandpiper Ridge Dr,
Ormond Beach, FL 32176, US
Email: contact@explrm.com
Phone: +1 774-747-7227

We are committed to providing you with reliable and efficient shipping services. Thank you for choosing Explore & Roam for your outdoor and camping equipment needs!