Welcome to Explore & Roam's Help Center

At Explore & Roam, we are dedicated to providing you with the best outdoor and camping equipment. Whether you have questions about our products, need assistance with your order, or require support with your account, our Help Center is here to assist you.

Contact Us

If you need personalized assistance, feel free to reach out to our customer support team. We are here to help you with any inquiries or concerns you may have.

• Email: contact@explrm.com

• Phone: +1 774-747-7227

• Address: 128 Sandpiper Ridge Dr, Ormond Beach, FL 32176, US

Order Assistance

Need help with your order? Whether you have questions about your order status, need to make changes, or encounter any issues, our team is ready to assist you.

• Check your order status in your account dashboard.

• For order modifications or cancellations, please contact us as soon as possible.

• If you receive a defective or incorrect item, refer to our Return Policy for guidance.

Product Support

Have questions about our products? Our knowledgeable staff can provide detailed information and recommendations to help you choose the best gear for your adventures.

• Detailed product descriptions and specifications are available on each product page.

• If you need further assistance, don’t hesitate to contact us.

• Visit our Blog for tips, guides, and the latest updates on outdoor activities.

Account Management

Managing your account is simple and secure. Here are some of the actions you can perform:

• Update your personal information and shipping address.

• Change your password for enhanced security.

• Review your order history and track current orders.

FAQs

While we aim to cover most common questions in this Help Center, here are a few quick answers to frequently asked questions:

• How long does shipping take? - Shipping times vary based on your location. Refer to our Shipping Policy for detailed information.

• What is your return policy? - We offer a 30-day return policy for eligible items. Please see our Return Policy for more details.

• How can I track my order? - Once your order has shipped, you will receive a tracking number via email. Use this number on our website or the carrier’s site to monitor your shipment.

Still Need Help?

If you have any other questions or need further assistance, please don’t hesitate to contact us:

Explore & Roam
JAMES A. BATENCHUK, LLC
128 Sandpiper Ridge Dr,
Ormond Beach, FL 32176, US

Email: contact@explrm.com

Phone: +1 774-747-7227